bearfish Legal Notice
Many online gaming platforms operate across multiple jurisdictions with variable legal status. bearfish operates differently—we do not offer our services in jurisdictions where online wagering is prohibited by local law. When you access bearfish from within Indonesia or any other supported region, you access a platform that has evaluated the legal landscape in that location and determined that our service operates within applicable rules.
This legal notice outlines our position on service availability, account eligibility, user responsibility, and how we handle data protection. It applies to everyone who creates an account on bearfish, regardless of where you access the platform. By opening an account with us, you confirm that you have read this notice and agree to its terms.
We take legal compliance seriously. If you have questions about whether bearfish is available in your jurisdiction or whether your use of the platform is permitted under local law, contact us before creating an account. Our support team can help clarify eligibility and provide guidance on local regulations.
Service Availability and Jurisdiction
bearfish is available only in jurisdictions where local law permits online gaming and sportsbook services. We regularly review the legal status of our service in each region where members access the platform. If the legal status of online wagering changes in your jurisdiction, we reserve the right to suspend or terminate service in that region, and we will notify affected members in advance.
Users are solely responsible for verifying that their access to and use of bearfish comply with the laws of their own jurisdiction. We encourage you to consult local legal resources or seek professional advice if you are uncertain whether online gaming is permitted where you live. Simply accessing bearfish does not constitute permission to use our service if local law prohibits it.
We do not verify the legal status of each user's location at account creation. You must determine your own eligibility to use bearfish under local law.
Account Eligibility and User Responsibility
To open a bearfish account, you must be of legal age in your jurisdiction. In most locations, this means 18 or older, but you must verify the minimum age requirement where you live. You represent and warrant that you are of legal age when you sign up for an account with us.
You confirm that you are not a resident of any jurisdiction where online gaming is prohibited. If your jurisdiction later prohibits online gaming, or if you relocate to such a jurisdiction, you are responsible for immediately closing your bearfish account. We do not monitor your location after account creation, so this responsibility rests entirely with you.
- Jurisdiction Verification
- bearfish does not track or restrict access based on your location. Users must independently verify that their jurisdiction permits online gaming.
- Account Closure
- If online gaming becomes prohibited in your jurisdiction, you are responsible for closing your account and withdrawing your funds.
- Legal Compliance
- We operate within applicable law in supported regions. Users who access bearfish from prohibited jurisdictions do so at their own legal risk.
Indonesia-Specific Operations
bearfish operates for members in Indonesia and other supported jurisdictions. Members in Jakarta, Surabaya, Bandung, Medan, and Semarang access the same platform, sportsbook markets on Liga 1 and Piala AFF, live-dealer tables, slot games, and payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. We do not claim to hold a license from any Indonesian government authority. Instead, we operate on the basis that online gaming services are accessible in certain jurisdictions where local law does not prohibit them.
Seasonal promotions during Idul Fitri, Idul Adha, Imlek, and Nyepi apply to eligible members in supported regions. All gameplay, deposits, and withdrawals follow the same terms regardless of regional location within our service area.
Data Protection and Privacy
We at bearfish handle your account data and personal information according to applicable data protection laws. Full details are outlined in our privacy policy. In brief: we collect information necessary to verify your account identity, process deposits and withdrawals, and comply with anti-money-laundering standards. We do not sell or share your data with third parties for marketing purposes. Data is encrypted and stored securely.
When you submit identity documents for KYC verification—such as government ID and address proof—these documents are processed by our verification team and retained only as long as needed for compliance and dispute resolution. You can request deletion of your data after account closure, subject to legal requirements to retain records for specified periods.
Contact and Legal Inquiries
If you have legal questions about bearfish, the jurisdictions where we operate, your eligibility to use the platform, or our data handling practices, contact our support team. We respond to legal inquiries in English and Indonesian. Provide your account email, specific question, and any relevant details, and we will respond within business days with clarification or guidance.
For data protection requests—such as requesting access to your data or requesting deletion—email our support team with your account details and the nature of your request. We acknowledge receipt within 48 hours and provide a timeline for fulfilling your request in accordance with applicable law.